Terms of Service

1. Introduction

Welcome to TRANSCRIBE.MOV ("Company", "we", "our", "us"). These Terms of Service ("Terms", "ToS") govern your use of our transcription services ("Service") provided through our website [transcribe.mov] ("Site"). By using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Eligibility

You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet this requirement. Any account may not be shared with individuals or other legal entities.

3. Account Registration

To access certain features of our Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and are fully responsible for any activities or actions under your account, whether or not you have authorized such activities or actions. You must immediately notify us of any unauthorized use of your account.

4. Use of the Service

4.1. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Upload or transmit any material that is harmful, offensive, or otherwise inappropriate.

4.2. Prohibited Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to the Service or its related systems or networks.
  • Interfere with or disrupt the integrity or performance of the Service.

5. Payment Terms

5.1. Purchase of Credits

Our Service operates on a credit-based system. You may purchase credits ("Credits") that can be used to obtain transcription services. Credits are purchased through one-time payments and are not subject to automatic renewal.

5.2. Pricing

The pricing for Credits is listed on our Site and is subject to change at our sole discretion. All payments are final and non-refundable, except as required by law.

5.3. Payment Methods

We accept various payment methods, including credit cards and other forms of payment, as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your purchase.

5.4. Refunds

Except when required by law, payments are non-refundable.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of TRANSCRIBE.MOV and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TRANSCRIBE.MOV.

7. Confidentiality and Data Protection

7.1. Confidentiality

We understand that your audio files and transcriptions are confidential. We agree to treat your files and transcriptions as confidential. We will not disclose your files or transcriptions to any third party without your consent, except as required by law.

7.2. Data Protection

We take the privacy of your data seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including, but not limited to, a breach of these Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TRANSCRIBE.MOV, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall TRANSCRIBE.MOV be liable for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an amount exceeding the amount you paid to TRANSCRIBE.MOV.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

11. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us at contact@transcribe.mov.

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